Our enterprise dedicated web hosting support includes an expert team to manage your servers round the clock and they will work exclusively for you. This is a premium plan where we handle right from basic Level 1 ticket to more complex Level 3 server administration task including escalations.

If you are a Data Center or Web Hosting Company and want us to completely manage the infrastructure, then this plan is for you. Our dedicated hosting support plan is the superset of all plans with the enterprise features including exclusive NOC team, exclusive SLA team and exclusive QA team.

NOC monitoring admins proactively monitor the server’s various services like Apache, DNS, mail, FTP, pop3, server load and free disk space 24/7 using Open Source monitoring tools like Nagios, Cacti etc. which facilitates to fix an issue before you alert us. SLA admins are responsible for providing an initial response to the tickets and notifying the server admins regarding critical issues ensuring that no tickets are left uncared. QA admins are assigned to continuously monitor, evaluate all tickets/tasks/chats thereby assuring that we are always meeting our Quality.

We provide white label support by taking care of your clients on your behalf and our communication with the clients will be enclosed with your company greetings and signature.

Choose Your Plan
  • Support
  •    Team Coverage (Min 4 Techs)
  •    Helpdesk Support
  •    L1 Support
  •    L2 Support
  •    L3 Support
  •    Escalations
  •    Number Of Tickets
  •    Number Of Domains Per Server
  •    Number Of Servers
  •    Average Response Time
  •    Average Resolution Time
  •    White Label Support
  •    Certified Engineers
  •    Free Setup
  • Technical
  •    Server Administration
  •    Cloud Administration
  •    Control Panel Administration
  •    Server Setup
  •    Server Update
  •    Server Hardening
  •    Server Optimization
  •    Security Audit
  •    Data Center Escalation
  •    Shell/Bash Scripting
  •    Automation
  •    Devops
  •    Research & Development
  • Enterprise Features
  •    Exclusive NOC Team
  •    Exclusive SLA Team
  •    Exclusive QA Team
  • Privilege Club Features
  •    Dedicated Phone Line
  •    Dedicated Skype Room
  •    Expect An Expert Call

L1 Tech

$999/ month / tech
  • 24/7
  • Unlimited
  • Unlimited
  • Unlimited
  • 10 Min
  • 3 Hours*

L2 Tech

$1499/ month / tech
  • 24/7
  • Unlimited
  • Unlimited
  • Unlimited
  • 10 Min
  • 3 Hours*

L3 Tech

$1799/ month / tech
  • 24/7
  • Unlimited
  • Unlimited
  • Unlimited
  • 10 Min
  • 3 Hours*

Team Manager

$1999/ month / tech
  • 24/7
  • Unlimited
  • Unlimited
  • Unlimited
  • 10 Min
  • 3 Hours*
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