We are the pioneers in offering 24/7 outsourced web hosting support solutions for hosting providers across the globe.We specialize in Extended Server Security, Server audit, Server Hardening, Server Tweak, and Optimization.

We provide 24/7/365 technical support for Linux, Windows and Cloud servers with or without control panels. We are truly dedicated to offering the best outsourced web hosting support solutions. We support Dedicated Servers, Cloud Servers, or VPS running on any Linux or Windows OS.

ServerAdminz offices are located in United States, United Kingdom, United Arab Emirates, Singapore and India and our server admins are highly trained and experienced in managing the servers 24 hours on 7 days a week to cover 365 days a year. Our admins are capable of offering the best outsourced web hosting support services and efficiently managing the server and cloud by fixing the complex issues which involve diagnosing, supporting and monitoring. Our outsourced web hosting support services includes proactive management, comprehensive monitoring, audit reporting, os patch monitoring, alerting and installation services.

We have customized plans for outsourced web hosting support services where for each monitored server, we set up a comprehensive runbook that records the procedures required to administer the system, including contingency handling. Any open support issues are logged in our issue tracking system, with status updates around the clock. Through performance counters and optional agents, we can provide a history of server activity, including disk usage, CPU utilization, and network activity.

Our experts handling web hosting support assist you 24/7 in order to maintain acceptable service quality. We monitor, manage, maintain your IT infrastructure and provide world-class support to your customers with a fixed fee or customized service fee. Our core resources are our experienced technical staffs that augment the web hosting business, and keep the web hosting business running at his optimum level. We provide back-end support to support all web hosting programs successfully. These backend supports include solving technical issues, support in billing and round the clock presales and sales support.

Our experience as an outsourced web hosting support service provider has taught us that clients have varying needs. Our service varies from customers to customers and that works perfectly. For example, while some companies require support 24/7, some might require only during the day or night. It is this understanding that has enabled us to work out different plans for different businesses. Our web hosting support has 24/7 support coverage through the help desk, live chat, and phone assistance. We will deliver 100% technical support assistance in administering your server and take preventive measures to maintain your servers. We offer a delightful experience to our customers by offering them a stable server.

Our outsourced web hosting support services

  • Server attack mitigation
    We are well equipped to rectify issues such as brute force, inbound and outbound spamming, DDoS attacks, etc, which ultimately affects the reputation of your IP. ServerAdminz experienced staffs are able to detect attacks early, blocks attackers, and recovers blacklisted IPs and hacked sites.

  • Server crash recovery
    Our 24/7 emergency administrations help a quick reboot of your servers, restores the services and recovers any lost data. A server upgrade, performance issue or a hardware issue can lead to a server crash.

  • Server and services customization
    To streamline your business, you need to implement systems to more efficiently conduct daily activities. ServerAdminz helps you to setup and customize systems.

  • 24/7 availability
    ServerAdminz provides 24/7 support with our expert engineers. We work 24/7/365 days and we have no holidays as well. We will always provide fast and friendly support.

  • Server setup and configuration
    We have to configure the new features to the customers as the web technology changes constantly. We will provide the right technology for your business and helps you to remain competitive. We will also help you to setup and configure servers.

  • Maintaining server performance
    We will help you manage your server to tackle the server load spikes, which are caused by abusive user processes and hardware issues. We provide 24/7 emergency support and preventive maintenance. ServerAdminz helps you to recover from and prevent server performance issues.

  • Multi-channel support
    We provide quick resolutions to service issues at any time of the day. We provide support through any channel such as live chat, phone support etc. And hence enable your customers to choose as per the needs. And that’s why we provide 24/7 presences over phone, help desk and live chat.

  • Web hosting Technical Support
    Website owners often need assistance in configuring and troubleshooting their hosted services. ServerAdminz helps your customers to quickly recover from all sorts of service issues. We help them to meet their business needs.

  • Comprehensive server hardening
    New vulnerabilities are disclosed for server software all the time. If a new vulnerability is reported for server software, ServerAdminz is enhanced to tackle that and hence provide monitor security channels, and server patching. We also server auditing on a periodic basis for all services and ports.