Plesk versions 9 and above are bundled with the following Mail Transfer Agents (MTA). One of them can be used as the MTA of Plesk server at a time.

  • Qmail
  • Postfix

In order to find which MTA is being used by Plesk, you can go to the following option in Plesk.

Plesk >> Home >> Services management.

Or you can use the ‘mailmang’ utility of Plesk to find the current MTA from command line.

#plesk sbin mailmng-server –features | grep SMTP_Server

The result will be shown like the following.

For Postfix:

$features[‘SMTP_Server’] = “Postfix”;

For Qmail:

$features[‘SMTP_Server’] = “QMail”;
$features[‘SMTP_Server_package’] = “psa-qmail”;

User’s mailboxes are saved under /var/qmail/mailnames.
For e.g. /var/qmail/mailnames/<username>
Now we will take a look into basic commands to manage Qmail queue on a Linux Plesk server.

1. Find the number of email messages in the queue.



Example results:
messages in queue: 78
messages in queue but not yet preprocessed: 0

2.Find details of emails in the mail queue.



The result will show the message id (for e.g. #3453345) and other details. The exact email with header will be stored under the following folders under ‘/var/qmail/queue’.


3.Read a particular email in the mail queue.


#find /var/qmail/queue -name <message-id>| xargs cat | less
E.g. find /var/qmail/queue -name 3453345| xargs cat | less

Or find where the email is stored under /var/qmail/queue, and read it.

#find /var/qmail/queue -iname 3453345
#vi /var/qmail/queue/mess/18/3453345

4.You can delete all emails from the queue using the following commands.

Since the messages are being stored in different folders under /var/qmail/queue, we need to remove them all.

IMPORTANT: Stop qmail service before performing following actions.

#service qmail stop
find /var/qmail/queue/mess -type f -exec rm {} \;
find /var/qmail/queue/info -type f -exec rm {} \;
find /var/qmail/queue/local -type f -exec rm {} \;
find /var/qmail/queue/intd -type f -exec rm {} \;
find /var/qmail/queue/todo -type f -exec rm {} \;
find /var/qmail/queue/remote -type f -exec rm {} \;
service qmail start

These are basic commands to manage email queue with Qmail. If you want to remove messages which contains a particular string or IP address, you can install and use additional tools like qmHandle or Qmail-Remove.

1. qmHandle

Download qmHandle from and extract it.

#tar -xzvf qmhandle-x.y.z.tar.gz
#cd qmhandle-x.y.z
#mv qmHandle /usr/local/sbin/
#chmod +x /usr/local/sbin/qmHandle
#qmHandle -h

List messages in queue.

#qmHandle -l
Remove messages that contains ‘’ as subject.
#qmHandle -l -S

2. Qmail-Remove

Download and install package from

#tar -zxvf qmail-remove-0.95.tar.gz
#cd qmail-remove-0.95
#make && make install
#mkdir /var/qmail/queue/yanked(This tool will remove emails from the queue and yank them into this directory).
#qmail-remove -h

Remove mails from queue which contains the pattern ‘’.
#qmail-remove -r -p

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