FTP(File Transfer Protocol) is a method to transfer the files on the internet. FTP account consists of a unique username and password which allows users to access the files of a website to an FTP server. Default port number of FTP which is 21, is reserved for TCP/IP networking to control the FTP server messages. FileZilla is a free FTP which supports Windows, Mac OS X, etc.

Features of FileZilla

  • Support IPv6.
  • Synchronised directory browsing
  • Remote file search to search file on the server.
  • Support HTTP/1.1, SOCKS5, and FTP-Proxy.
  • Configurable transfer speed limits which help reducing an error of transferring.
  • Drag and drop to download and upload. etc.

We need the following details to connect to FTP server.

FTP server address

The FTP address should be ftp://domain-name.com.

FTP username

It is the same as your system username. To find what your system username is,

  • Login to your panel
  • Go to Websites & Domains and click Web Hosting Access.
  • You can find it under Username. You can change your system username if you want.

FTP password

It is the same as your system user password. If you do not know what your system user password, you can follow the below steps.

  • Login to your panel.
  • Go to Websites & Domains and click Web Hosting Access.
  • You can reset the password under Password.

Steps to create an additional FTP account

Login to your Plesk panel.

  • Go to Websites & Domains.
  • Click FTP Access.
  • Click Add FTP Account.

FTP account name

Choose a name according to your choice.

Home directory

Select the directory to which the user connects to the FTP account.

Hard disk quota

You can specify the disk quota in this section.

Read permission

Select the Read permission checkbox. To allow the users to view the contents of the home directory.

Write permission

Select the Write permission checkbox to allow the user to create, view, rename and delete directories in the home directory.

Then click ok.

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