As we all know, both outsourced and In-house web hosting support have its own perks and downfalls. Outsourcing is the process of trusting your hosting support to third-party Company. Firstly, let’s discuss about the Pros and Cons of Hiring In-House vs. Outsourcing web hosting support team, which help you make the decision that’s right for your business requirement. There are three major elements that contribute to it: Cost, Expertise and Flexibility. These constituents have a vital role in how you elect both kinds of support.

By outsourcing your hosting support needs, you obtain many advantages like I listed below:

Pros of Outsourcing Hosting Support

■ Diminished costs:  As a widespread rule, outsourced IT support is more cost-effective than creating an internal support helpdesk. If we take the exchange rate differences and cheap labor into consideration, we can clearly say that it is better for foreign companies to outsource their web hosting support to countries like India, Mexico, Bulgaria, and so on. It’s been observed that there are many outsourced support companies who provide economical hosting support plans/packages, which would be sensible than hiring an in-house system admin.

■ The Availability of expert team: Hiring experts in a hosting industry is a lot more expensive than outsourcing it to a team of hosting experts, who have already recruited with experienced techs up to 10+ years.

■ Can find talent from anywhere in the world for ideal, short-term and one-off projects.

■ Projects may get completed quicker and the product can possibly reach the market faster.

■ Most of the outsource providers deals with multiple clients and keep up with up to date software and technologies, which can mitigate risks to your company.

■ Free up internal resources: You can free up resources for key internal functions if you outsource it .

Now let’s see the main cons of in-house support:

  • First of all, finding quality talent can be tough, especially in rural areas or smaller cities.
  • Secondly, majority of the top employees expect medical and insurance benefits which includes several employee welfare programs/services. Remember these costs will be quite high, whereas you just pay a fixed amount to an outsourced worker.
  • The long interview procedures need employer’s quality time and effort. Also the same process needs to be repeated if an employee relieves. This can be considered as resource wastage.
  • The long training procedures for employees are time and money consuming.

The above described ones are other good justifications to choose outsourced hosting support.

To put it in a nutshell, outsourcing your technical hosting support can bag you a lot of gains.

ServerAdminz provides Outsourced 24/7 Technical Support, Remote Server Administration, Server Security, Linux Server Management, Windows Server Management and Helpdesk Management to Datacenters, Hosting companies and ISPs around the world. We specialize in Extended Server Security, Server Hardening, Support of Linux/UNIX/Windows servers, products and services. If you are looking for a server management service provider, you can contact us on sales@serveradminz.com or +1 (845) 271 7172.

ServerAdminz is a server support company specialized in Outsourced 24/7 Web Hosting Support, Remote Infrastructure Management, NOC, Cloud and Enterprise Security Services. With over 10+ of years of experience in working with major Data Centers and ISPs with 130+ experienced technicians, we continue to manage more than 49,000 servers from 85+ countries and has bagged 5 international awards.

If you have any queries on  outsourced web hosting support, share your thoughts and our representative will get back to you.